Refund policy
Refund Policy:
Thank you for shopping with Champion Gearz! We value your trust and want to be clear about our approach to refunds and returns. Here’s what you need to know:
1. Non-Returnable Items:
- Due to strict hygiene protocols, we are unable to accept returns on any products. All purchases are final and non-refundable.
2. Custom Jerseys:
- Please double-check all customization details before placing your order to avoid any issues.
3. Faulty or Incorrect Items:
- If there’s a problem with your order, such as a defect or a mistake with the customization, Champion Gearz will take full responsibility.
- You can request an exchange or refund for faulty items.
- Contact our customer support within 3 business days of receiving your order if you encounter an issue, and we’ll guide you through the return process.
4.
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Cancellation and Refund Request
Customers may request a refund or cancel their order within the first 24 hours of placing it. -
Processing Time
Refunds will be processed within 3-10 business days after the cancellation or refund request is confirmed. -
Exclusions
Orders cannot be canceled or refunded after 24 hours, as the processing and shipping preparation would have already begun.
We’re committed to providing a positive shopping experience. Should you have any questions about this policy, our support team is ready to assist you. Thank you for choosing Champion Gearz!